Terms and Conditions – Anathi Maintenance Services

Effective Date: 13 August 2025

1. Introduction

Welcome to Anathi Maintenance Services (“we,” “our,” or “us”). By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, you must not use our services. These terms apply to all visitors, customers, and any other users of our services.

2. Services

We provide maintenance, repair, and related services as described on our website. Service availability, timelines, and pricing may vary depending on location, scope, and other factors.

We reserve the right to refuse service where necessary, including situations where safety or regulatory compliance may be compromised.

3. Quotes and Payments

All service quotes are prepared based on the information provided by the client and are valid for 14 days unless otherwise stated in writing.

• Full or partial payment may be required before work begins.
• Payments must be made via the agreed method and within the specified time frame.
• Late payments may result in additional charges and/or suspension of services.

4. Cancellations and Rescheduling

Clients must provide at least 24 hours’ notice for cancellations or rescheduling of any booked service.

Failure to provide the required notice may result in a cancellation fee equal to a portion of the quoted amount.

5. Warranties and Liability

We warrant our workmanship for a period agreed upon in writing for each project.

• Warranty does not cover normal wear and tear, misuse, or work altered by a third party.
• We are not liable for indirect, incidental, or consequential damages arising from our services.

6. Client Responsibilities

The client is responsible for providing safe and clear access to the work area, as well as any relevant information needed for the completion of the job.

Failure to ensure a safe working environment may result in delays or cancellation of the service.

7. Intellectual Property

All content on our website, including text, graphics, logos, and designs, is the property of Anathi Maintenance Services and may not be copied, reproduced, or used without our written permission.

8. Privacy

We collect and process personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.

For further details on how we handle personal data, please refer to our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes will take effect upon posting on our website, and it is your responsibility to review them periodically.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes will be subject to the exclusive jurisdiction of the South African courts.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: info@anathimaintenance.co.za

Phone: +27 (0) 61 048 6848